Beyond CRM: The CFO’s Guide to Driving Sales Revenue and Reducing Sales Costs
With remote selling and digital experiences becoming the primary way of engaging with customers,updating your customer relationship management (CRM) solution is more...
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Building and Strengthening Relationships in Today’s Sales Environment
Only 23 percent of customers say that sellers provided an excellent experience.* Wherever you’re working from, deliver an outstanding experience to every single customer with Microsoft...
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Boost Sales Performance While Reducing Costs: Seven Questions to Ask About Your CRM
Every business wants to grow sales, cut costs and delight customers, but how do you set your sales team up for success in an increasingly digital and remote world? It all starts with...
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Delivering Personalised Experiences in Times of Change
Learn how to get the most from your customer behaviour data and capitalise on each interaction with them in this eBook. You’ll discover how a customer data platform delivers a 360-degree view of your customers to help you...
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Customer centricity: A key priority across all lines of business
Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalising your organisation’s customer experience strategy. Read the Customer...
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Collaboration and Communication Lead Business Software’s Evolution
Collaborative computing was envisioned by American engineer and inventor Douglas Engelbart as early as the 1960s. Since his first demo, “The Mother of All Demos,” in 1968, many unified communications and collaboration tools...
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The SMB Mobile Security Masterclass.
Mobile security helps businesses keep their precious data safe. But many companies don’t have the protection they need. In fact, 43% of small to medium-sized businesses (SMBs) have no digital defense plan whatsoever...
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The 2021 Modern Small Business Playbook
No matter where you are in the digital transformation race, when it comes to beating the competition, you've got to level the playing field. How? By modernizing your business with the right tools to help you get found online...
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Retail's New Frontline Playbook: 6 Ways To Engage And Empower Your Associates
The COVID-19 pandemic was a significant learning experience for retail leaders. They learned how to adapt their business models, reimagine customer experiences and pivot their...
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The Easiest Way to Grow your Company's sales by 20% +
It's easy to make incorrect judgments about which commission plans will be most effective. There are plenty of misconceptions out there. From the late 1970s to the early 2000s researchers haven't been clear about several important...
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The State of Frontline Employee Training 2020
At no other time has the importance of frontline employees been more clear than during the COVID-19 pandemic. Never have we been more reliant on them, or more grateful for them— whether they've delivered essential goods...
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The ultimate guide to frontline training
Frontline employees are essential to the success of your business. They’re the boots-on-the-ground executors of business strategy. Your business will succeed (or fail) based on the decisions they make every day...
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Max Fashion How 1 Simple Fix Lowered Bounce Rate By 93%
First established in Abu Dhabi in 2004, MaxFashion now comprises nearly 400 stores across 19 different countries, and has become the largest fashion brand in the Middle East, North Africa, India, and SE Asia. The brand’s e-commerce presence...
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Take this Return on Ad Spend and Turn it up to 211%
Elaraby Group is the leading manufacturer and provider of household appliances and home electronics in North Africa and the Middle East. Originally established by three brothers in Egypt in 1964, Elaraby Group has grown to include tens of...
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Melhorar a performance das vendas e, ao mesmo tempo, reduzir custos: 7 perguntas a fazer sobre seu CRM
Toda empresa quer aumentar as vendas, reduzir custos e encantar os clientes, mas como você prepara sua equipe de vendas para o sucesso em um mundo cada vez mais digital e remoto? Tudo começa com a...
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Azure Stack HCI: Hybrid Cloud Essentials
Learn how to seamlessly deploy and operate your hybrid cloud with Azure Stack HCI. Read this e-book to explore ways to enhance your on-premises datacenters with hyperconverged infrastructure solutions from Azure....
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Guide to Datacenter Modernization Through Azure Stack HCI
Operate your hybrid cloud seamlessly with always up-to-date hyperconverged infrastructure delivered as a service. This e-book details ways to modernize your existing infrastructure and simplify operations using Azure Stack HCI....
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Five Hybrid Cloud Use Cases for Azure Stack HCI
Build on your terms with a hyperconverged infrastructure solution that delivers enterprise scale with great price performance. In this e- book, you’ll learn how to operate your hybrid cloud seamlessly with Azure Stack HCI in five common...
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Future of Video Conferencing
In this Analyst Brief, IDC explores the key challenges that enterprises face as they continue to build on workplace mobilization as a transformative strategy. Challenges center on three primary areas: people, processes, and technology...
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How APIs power digital transformation for energy and utilities
Energy and utilities providers face more uncertainty than ever before as they grapple with price volatility, geopolitical and regulatory instability...
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The Future of Working From Home
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones. Work-from-home (WFH) has become a business-critical aspect for today’s enterprise organizations...
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Overcoming the Challenges of Mobilizing Workforces
In this Analyst Brief, IDC explores the key challenges that enterprises face as they continue to build on workplace mobilization as a transformative strategy. Challenges center on three primary areas: people, processes, and technology...
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7 Ways to Work from Anywhere
Following a massive global influx of remote work, IT teams have been forced to find new ways to connect employees to their workplace apps. A recent study by Forrester Consulting commissioned by Cloudflare found that 52% of security leaders surveyed identified remote work as one...
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7 Actions Businesses Need to Take Now
With the economy opening, every business needs to assess its situation: from its business model to its financial health; from understanding the impact of health and safety issues to scenario planning and forecasting; from how it will retain...